Terms & Conditions

Map My Distance (https://mapmydistance.com/)
Last updated: 9 November, 2026

Welcome to Map My Distance!

These Terms and Conditions (“Terms”) explain the rules for using Map My Distance, including our website, route-planning tools, user accounts and paid features.

By accessing or using Map My Distance, you agree to these Terms. If you do not agree, please do not use the service.

We have tried to keep these Terms clear and easy to understand. Please read them carefully, particularly the sections covering subscriptions, refunds, route safety and limitations of liability.

About Map My Distance

Map My Distance (“MMD”, “we”, “us” or “our”) is an online route-planning platform available at:

Website: https://mapmydistance.com

Contact: info@mapmydistance.com

Map My Distance is operated from South Africa.

Our platform helps people create, measure, save, organise and share routes for activities such as running, walking, hiking, cycling and other outdoor adventures.

If you have questions about these Terms or need assistance with the service, please contact us at info@mapmydistance.com.

Using Map My Distance

Map My Distance provides tools that allow users to plan and explore routes on an interactive map.

Depending on your account and subscription, available features may include:

• Creating and measuring routes
• Viewing route distances and elevation profiles
• Saving and organising routes
• Adding points of interest and route details
• Sharing routes with other people
• Collaborating on planned routes
• Exporting routes as GPX files
• Saving personal achievements
• Publishing eligible public routes and collections
• Creating and sharing route information for organised events

Some features are available for free, while others require an MMD Pro subscription or an approved account role.

We may add, update, improve or discontinue features over time. We aim to keep the platform useful and reliable, but cannot guarantee that every feature will always be available.

Route Accuracy and Outdoor Safety

Important: Map My Distance is a route-planning tool, not a guarantee that a route is accurate, accessible or safe.

Our maps, directions, distance calculations and elevation information rely on mapping data and services, including Mapbox.

Although we aim to provide useful route information, all measurements, suggested paths and elevation figures should be treated as estimates.

Routes may contain inaccuracies or may not reflect current conditions.

For example:

• Roads or trails may be closed, changed or inaccessible.
• Some paths may cross private property or restricted areas.
• Terrain may be steeper or more difficult than expected.
• Distance and elevation calculations may not be exact.
• Weather, construction, natural hazards and local conditions may affect route safety.
• GPS devices and navigation apps may display route information differently.

You are responsible for checking the suitability and safety of your planned route before starting any activity.

Always consider your fitness, experience, weather conditions, access permissions and the equipment required for your activity.

For outdoor adventures, particularly those in remote or mountainous areas, we recommend carrying appropriate navigation equipment and having a suitable safety plan.

Do not rely on Map My Distance as your only source of navigation or safety information.

To the extent permitted by applicable law, Map My Distance is not responsible for injuries, accidents, navigation errors, getting lost or other losses resulting from reliance on inaccurate or outdated route information.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

User Accounts

You can use certain Map My Distance features without creating an account.

However, features such as saving and managing routes require registration.

When creating an account, you agree to:

• Provide accurate account information.
• Keep your login details secure and confidential.
• Avoid sharing your password with other people.
• Notify us if you believe your account has been accessed without permission.
• Use your account in accordance with these Terms.

You are responsible for activity carried out through your account to the extent that it is within your control.

You must not impersonate another person or create an account using information you do not have permission to use.

We may take reasonable steps to protect accounts and the platform from suspicious or unauthorised activity.

Free Accounts and MMD Pro

Map My Distance offers both free and paid features.

Free Plan

The Free plan provides access to our core route-planning tools, subject to applicable usage limits.

Free features include creating and measuring routes, viewing elevation profiles and saving a limited number of routes.

The current standard Free account limit is 20 saved routes.

Other limits may apply to route folders, points of interest and additional features.

Free users may also see advertisements, including advertisements provided by Google and its advertising partners.

MMD Pro

MMD Pro is our paid subscription plan, offering additional route-planning and organisation features.

Depending on the features currently available, Pro may include:

• Unlimited saved routes
• Unlimited route folders
• Nested route folders
• GPX route exports
• Advanced elevation statistics
• Unlimited points of interest
• Enhanced route descriptions, photos and customisation
• Additional Pro account features

The current standard subscription prices are:

Monthly: US$2.99 per month

Annual: US$29.99 per year

Subscriptions are billed in US dollars unless otherwise stated at checkout.

Any applicable taxes, currency conversion charges or additional fees will be shown at checkout where required or may be charged by your payment provider.

The price displayed during checkout is the price applicable to your purchase.

We may change subscription prices in the future. Where required, we will notify existing subscribers of changes before they take effect.

We will not change the price of an existing paid billing period.

Payments and Billing

Map My Distance uses Polar to manage paid subscriptions and payments.

By purchasing MMD Pro, you agree to provide accurate billing information and authorise the applicable subscription payments.

Subscriptions renew automatically at the end of each billing period unless cancelled.

For example:

• Monthly subscriptions renew each month.
• Annual subscriptions renew each year.

Your subscription details, renewal date and billing information can be managed through the subscription options available in your account.

Payment processing is handled by our payment provider, and additional payment-provider terms may apply.

If a payment fails, your subscription may become inactive or your account may return to the Free plan once any applicable paid access has ended.

We do not guarantee uninterrupted access to Pro features where payment has not been successfully completed.

Cancelling Your Subscription

You can cancel your MMD Pro subscription at any time through your account’s subscription management options.

When you cancel:

• Your subscription will not renew for another billing period.
• You will not be charged for future renewals after cancellation takes effect.
• Your Pro features will normally remain available until the end of your current paid billing period.
• Your account will return to the applicable Free plan when your paid Pro access expires.

Cancelling your subscription does not automatically delete your account or saved routes.

If your saved routes or other account content exceed the Free plan limits when Pro expires, some features may become restricted until your account is within the applicable limits or you subscribe again.

We do not automatically promise that all features will remain available after your Pro subscription ends.

Any statutory cancellation rights you may have under applicable consumer-protection laws remain unaffected.

If you experience difficulty cancelling your subscription, contact info@mapmydistance.com.

Refund Policy

Subscription fees are generally non-refundable once a payment has been processed, except where a refund is required by applicable law.

This applies to both monthly and annual MMD Pro subscriptions.

Cancelling a subscription normally stops future renewals rather than providing a refund for the current billing period.

We do not ordinarily provide partial refunds for unused subscription time or periods during which you choose not to use the service.

However, this policy does not limit any rights you may have under applicable consumer-protection laws, including statutory cancellation, cooling-off or refund rights.

Where the law requires a refund, we will honour that requirement.

If you believe you have been charged incorrectly, charged more than once, or are entitled to a refund under applicable law, please contact info@mapmydistance.com with the details of your payment.

We will review your request and handle it in accordance with applicable law.

Your Routes, Photos and Other Content

You retain ownership of the original content you create or upload to Map My Distance.

This may include:

• Planned routes and route information
• Route names and descriptions
• Photos and images
• Points of interest
• Notes and other written information
• Personal achievements
• Shared collections and related content

By uploading or saving content on MMD, you give us permission to store, process, reproduce and display that content as reasonably necessary to provide the service and the features you choose to use.

This permission is non-exclusive and does not transfer ownership of your content to us.

You are responsible for ensuring that you have the necessary rights or permissions to upload and share your content.

You must not upload material that infringes another person’s copyright, privacy or other legal rights.

We may remove or restrict content that violates these Terms, infringes another person’s rights, or is unlawful or harmful.

Private, Shared and Public Routes

Map My Distance allows users to control how certain route information is shared.

Depending on the available features and your account permissions, routes may be private, shared through a link, or published publicly.

Private Routes

Private routes are intended to be accessible only to you and people you have specifically authorised, subject to the technical operation of the service.

Shared Routes

Routes shared through a link may be accessible to anyone who receives that link.

You should avoid including sensitive or private information in routes you intend to share.

Public Routes

Public routes may be visible to other users and visitors, and may be discoverable through search engines or other public services.

If you publish a route, you are responsible for ensuring that it is appropriate to make that information public.

This includes considering whether the route reveals sensitive locations, private property, personal addresses or information about other people.

Do not assume that a shared or public route is confidential.

Route Sharing and Collaboration

MMD may allow users to share routes with friends, groups and collaborators.

When sharing a route, you are responsible for deciding who should have access to it.

If you invite someone to collaborate on a route, that person may be able to view or modify route information according to the permissions provided.

You should only invite people you trust and should review the information you share.

Map My Distance does not guarantee that a shared route is suitable, accurate or safe for another person to follow.

Anyone using a shared route is responsible for assessing the route and surrounding conditions independently.

Athletes and Event Organisers

Map My Distance may provide additional features for approved athlete accounts and Event Organiser accounts.

These features may include publishing routes, sharing collections, adding event information and displaying route maps on external websites.

Approval for an athlete or Event Organiser role does not automatically guarantee access to every paid or restricted feature.

Certain features may require additional approval or an active subscription.

If you use MMD to publish routes for a race, organised activity, guided tour or other event, you are responsible for:

• Checking the accuracy and suitability of the route.
• Confirming access permissions and applicable local regulations.
• Providing participants with necessary safety information.
• Keeping important route information reasonably up to date.
• Obtaining permission for any content you publish.
• Managing the event itself and any arrangements with participants.

MMD provides route-planning and sharing tools. We are not the organiser, guide, supervisor or safety provider for events created by third parties.

Any agreement between an Event Organiser and its participants is separate from these Terms.

Acceptable Use

We want Map My Distance to be a useful and welcoming platform for everyone.

When using MMD, you agree not to:

• Use the platform for illegal or fraudulent activities.
• Upload content that infringes another person’s rights.
• Publish other people’s private information without permission.
• Upload threatening, abusive or unlawful material.
• Attempt to gain unauthorised access to accounts or systems.
• Interfere with the operation or security of the service.
• Use automated tools to overload, scrape or abuse the platform.
• Circumvent subscription restrictions or usage limits.
• Misrepresent routes, events or other information in a way that could cause harm.

We may suspend access, restrict features or remove content where reasonably necessary to protect the platform, our users or other people.

Account Closure and Deletion

You may request the closure or deletion of your Map My Distance account by contacting info@mapmydistance.com.

We may need to verify your identity before processing an account deletion request.

When an account is deleted, associated personal information and saved content will be handled in accordance with our Privacy Policy and applicable law.

Some information may need to be retained for legal, accounting, security or dispute-resolution purposes.

Content that has already been downloaded, copied or shared with others may not always be recoverable or removable from third-party systems.

If you have an active paid subscription, please cancel it before requesting account deletion or contact us for assistance.

We may suspend or terminate accounts that seriously or repeatedly violate these Terms, subject to applicable law.

Third-Party Services

Map My Distance relies on third-party providers to deliver certain features.

These may include:

• Mapbox: Mapping, route directions and geographic information.
• Polar: Subscription billing and payment management.
• Google: Advertising, analytics or other website services.
• Other providers supporting website hosting, security and functionality.

These services may have their own terms, policies and technical limitations.

We are not responsible for third-party services beyond the extent required by applicable law.

Changes to third-party services may affect the availability or functionality of certain MMD features.

For more information about how personal information is collected and processed, please read our Privacy Policy.

Advertising and Affiliate Links

Map My Distance may display advertisements, including advertisements provided by Google and its advertising partners.

Advertisements help support the operation and development of the platform.

We may also publish articles containing affiliate links to third-party products or services.

If you purchase a product or subscription through an affiliate link, MMD may receive a commission at no additional cost to you.

Affiliate relationships do not make us responsible for the products, services or policies of third-party providers.

We encourage users to review the terms and privacy policies of third-party websites before making purchases.

Availability of the Service

We aim to keep Map My Distance available and working reliably.

However, we cannot guarantee that the website or every feature will always operate without interruption.

The service may occasionally be unavailable because of:

• Maintenance or updates
• Technical problems
• Internet or hosting interruptions
• Third-party service issues
• Security incidents
• Events outside our reasonable control

We may temporarily restrict access where necessary to maintain security, protect users or improve the platform.

We are not responsible for every interruption or loss of access, except to the extent required by applicable law.

Limitation of Liability

Please read this section carefully. Outdoor activities can involve risks, and route-planning information may not always match real-world conditions.

Map My Distance is provided on an “as available” basis.

We make reasonable efforts to provide a useful service, but we cannot guarantee that:

• Every route is accurate or safe.
• All roads, trails and paths are accessible.
• Distance or elevation measurements are exact.
• The platform will always be available.
• A route will be suitable for a particular person, event or activity.

You are responsible for evaluating routes and making appropriate safety decisions before and during outdoor activities.

To the maximum extent permitted by applicable law, MMD is not liable for losses arising solely from your reliance on inaccurate map information, unsafe route choices or outdoor conditions beyond our control.

We also do not accept responsibility for indirect or consequential losses resulting from service interruptions or technical issues, except where liability cannot lawfully be excluded.

Nothing in these Terms removes your rights under applicable consumer-protection laws or excludes liability that cannot legally be excluded.

Intellectual Property

The Map My Distance name, branding, website design, software and original platform content belong to MMD or the relevant rights holders.

You may use the service for its intended purposes in accordance with these Terms.

You may not copy, reproduce, redistribute or commercially exploit our software, branding or original website content without permission, except where permitted by law.

This does not affect your ownership of routes, photos or other original content you create or upload.

Third-party maps, geographic data and related materials may be subject to separate intellectual-property rights and licence conditions.

Privacy and Personal Information

We take the privacy of our users seriously.

Our Privacy Policy explains how we collect, use, store and protect personal information, including account details, route information and data collected through third-party services.

By using Map My Distance, you acknowledge that personal information will be processed as described in our Privacy Policy and in accordance with applicable data-protection laws.

You can read our Privacy Policy at:
https://mapmydistance.com/privacy-policy

If you have questions about your personal information, please contact info@mapmydistance.com.

Changes to These Terms

We may update these Terms from time to time to reflect changes to the platform, our services, legal requirements or business practices.

When we make changes, we will publish the updated Terms on this page and revise the “Last updated” date.

Where required by law, or where changes materially affect your rights or paid subscription, we will provide additional notice or obtain consent as necessary.

Your continued use of MMD after updated Terms take effect may indicate acceptance where legally permitted.

If you do not agree with updated Terms, you may stop using the service and cancel your subscription.

Governing Law

Any disputes relating to these Terms or the use of Map My Distance will be handled in accordance with applicable South African law, subject to any mandatory consumer protections or jurisdictional rights that apply to you.

Nothing in these Terms prevents you from exercising rights available under applicable consumer-protection or data-protection laws.

Contact Us

If you have questions about these Terms, your subscription, account, payments or use of Map My Distance, please contact us.

Map My Distance

Website: https://mapmydistance.com

Email: info@mapmydistance.com

We aim to assist users with questions or issues relating to the platform as promptly as reasonably possible.

Thank you for using Map My Distance.

We’re building MMD to make route planning more accessible for runners, walkers, hikers, cyclists and outdoor enthusiasts.

Whether you’re planning a short local route or your next big adventure, we hope Map My Distance helps you explore with confidence.